Hi, my name is Sigernia Carper. I am a long-time resident of Jefferson County, WV living in Little Egypt, behind Leetown and now reside in Ranson. Customer service has always been my life work. I began my career in retail as a drug clerk at Peoples Drug Store and continued when it became CVS. I was a Pharmacy Tech, assistant manager, and manager. I then spent 13 years as a Quality Assurance Supervisor at the Ranson AB&C facility and helped develop a QA department when AB&C opened a satellite site in Orange, VA. I wrote training materials for the clients we served and also taught classes on phone etiquette and client specifics.
I worked for an international company in Hagerstown, MD and talked to customers all over the world letting them know where orders were in the process and estimated date of shipment.
I graduated from Valley College and then was offered a secretarial job until retirement in 2012. I discovered pretty quickly that I was not ready to retire and answered an ad for a part-time receptionist at Daily Companions.
In all my 45+ years in the workforce, I’ve never had a more rewarding, enjoyable and satisfying position here at DCI. This is my first time working with these beautiful people and I never thought about working in this vocation. I don’t think I would have appreciated what they have to share with me years ago. Our clients are amazing and have so much to give. I never dreamed I would be working with intellectual and developmentally adults but what a blessing they are. Everything they do comes from the heart and I am blessed for them to be a part of my life. My life is certainly brighter because of my special friends.